This is the 2nd part to the Article Cultural Communication in Conflict. view part 1
The Importance of Empathy in Conflict
The Importance of Empathy in Conflict
Empathy and its roles in intergroup contact can take on many forms and patterns. Because of this, a working understanding of the structures and functions of empathy must be included in any discussion involving the subject. The concept of empathy has had a rich history. Many theories have been proposed through various social science perspectives. Psychology has offered many perspectives however; more recently, the types of empathy have been generally reduced to two. (Davis, 1994; Duan & Hill, 1996; Stephan & Finlay, 1999) These types, though they can take on a number of overt expressions and labels such as race or culture, at their basis can be described as cognitive and emotional empathy. Cognitive empathy involves a process in which one takes on to some extent, the perspective of the other. (Stephan & Finlay, 1999) This is a process that is much more analytic and for the most part, devoid of emotional relation. The second form of empathy, deals with the more emotional reaction to the other. This reaction can either be parallel (feeling similar emotions to the other) or reactive (emotions spawned from a particular situation as viewed from your own perspective). There are however questions of how much an individual can truly understand what the other is thinking or feeling. This highlights an alternative perspective of empathy crystallized in Benjamin Broome’s model of relational empathy.
Broome’s relational empathy model puts the realm of empathy further from the individual and more into the relationships between individuals. Empathy in this construction is heavily context dependant an creates meaning through successive approximations to the view of the other.(Broome, 1991) This creation of meaning within the relation can form what Broome calls a “third culture” that reduces in-group/out-group differences and creates a new in-group identity. (1993). This form of empathy requires particular conditions in the situation that provide an optimal degree of contact. These can range from the manner of participant expression to other situational factors such as power asymmetry. This idea follows closely with Milton Bennett’s formulation of empathy as “Participation in another’s experience.”(Bennett, 1979, p. 418) At its heart, relational empathy requires a dialogic relationship that can help fill in the gaps in other conceptions of empathy.
Though the differences between the two perspectives given here are important to understand, there is an argument that when combined they can create a comprehensive understanding of empathy especially cultural empathy. The cognitive process that informs individuals is important to understand why they act particular ways within a relational situation. This understanding can also help to understand the attitudes of the individual that can play an important role in creating a framework that will create a lasting attitude change. Conversely, in order to get to the point of attitude change one must understand the dynamics of the relational contact that can lead to a process of mutual understanding through a change in relational meaning. Essentially, intergroup contact is based on a dynamic construction in which the situational, social, and environmental factors interplay with the individual schemas and heuristics within each participant. Each feeds off the other therefore a conception of empathy that reflects this duality is ideal.
There is a wide array of research that indicates that the activation of empathy can be beneficial to social interactions. The benefits range from the increase in helping (Batson, 1991; Batson et al., 1997; Davis, 1994; Oswald, 1996) to reductions of aggression. (Feshbach, 1989) Likewise, there is also data that shows that empathy can be increased through training programs (Stephan & Finlay, 1999). There is however research that shows that many of these programs tend to have only short term positive effects (Deutsch, 1991). Some of these problems could be attributed to the absence of all the factors needed for optimal contact mentioned earlier. Research in this area is murky at best and much more will need to be done to get a better understanding of this problem.
Part I: Culture And Conflict Resolution
Part III: Next Week......
Part I: Culture And Conflict Resolution
Part III: Next Week......
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